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APPLE APPLECARE OS SUPPORT - PREFERRED

Frontpage Computers Components Service & Support APPLE APPLECARE OS SUPPORT - PREFERRED
APPLE APPLECARE OS SUPPORT - PREFERRED (D5690ZM/A)

APPLE APPLECARE OS SUPPORT - PREFERRED

SKU:
D5690ZM/A
EAN:
0885909743285

AppleCare OS Support - Preferred - Tekninen tuki - puhelinneuvonta - 1 vuosi - 12x7
€17 888,15
€14 425,93  ex. sales tax
Expected in stock 3.4.2024
Description

AppleCare OS Support - Preferred

D5690ZM/A

Get the IT department-level support you need when deploying iOS, Mac OS X, or Mac OS X Server in your organization. AppleCare OS Support delivers phone and email support for advanced integration, migration, and server operation issues. AppleCare OS Support - Preferred covers an unlimited number of enterprise-level support incidents for two technical contacts from your organization, provides two-hour response for priority 1 (server down) issues 12 x 7, and assigns a technical account manager to your organization for one year.

Get the IT department-level support you need when deploying iOS, Mac OS X, or Mac OS X Server in your organization. AppleCare OS Support delivers phone and email support for advanced integration, migration, and server operation issues. All three plans provide support for technical issues that require the use of command-line tools for resolution. Whether you have occasional questions or you need assistance on a regular basis, Apple has a plan to fit your requirements. Each plan provides up to one year of coverage.

Depending on the program you select -- Alliance, Preferred, or Select Support -- product features can include unlimited support incidents, up to four designated customer support contacts, one hour response for priority 1 (server down) issues 24/7, an onsite technical review, and more.

Each plan also includes AppleCare Help Desk Support and a single copy of AppleCare Help Desk Tools. AppleCare Help Desk Support provides each designated contact an unlimited number of support incidents for software installation, launch, and use; hardware and software diagnosis and troubleshooting; and issue isolation for Apple-based solutions. In addition, each of your designated contacts will have access to Apple's professional online support resources and online updates of the latest tools. AppleCare Help Desk Tools provides a library of Mac OS installation and hardware diagnostics discs that is updated quarterly.

AppleCare OS Support - Preferred provides covers an unlimited number of enterprise-level support incidents for two technical contacts from your organization, provides two-hour response for priority 1 (server down) issues 12 x 7, and assigns a technical account manager to your organization for one year.

We do our best to ensure that this site contains only correct and accurate information. However, as the product range is constantly changing and expanding, we cannot guarantee the accuracy and completeness of the information. Product images are illustrative and do not necessarily contain a complete description of the product features. If in doubt, send an email to sales ( kauppa@ilonait.fi ) or the front page message tool before ordering the product.