Hewlett Packard Enterprise HPE CDMR 6-Hour 24x7 Call to Repair Proactive Care Advanced Service 4 year
This product is no longer in our database. Please contact us if you need help to find a replacement product.
|
Hewlett Packard Enterprise HPE CDMR 6-Hour 24x7 Call to Repair Proactive Care Advanced Service 4 year
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Laajennettu palvelusopimus - osat ja työ - 4 vuotta - on-site - 24x7 - korjausaika: 6 tuntia
|
Description
Specifications
HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT
investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT
staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalized technical and operational advice, including HPE best practices gleaned from HPE’s broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs.
Should an incident occur, reducing business impact requires a swift and comprehensive response. A Hewlett Packard Enterprise Technical
Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity 1 incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates.
HPE Proactive Care Advanced uses Remote Support Technology to monitor devices and collect data, enabling faster delivery of support and services. Running the current version of Remote Support Technology is required to receive full delivery and benefits from
this support service.
Legal disclaimer |
---|
Image legal disclaimer | Product image may differ from actual product |
Legal disclaimer | HP Care Pack provides coverage from the hardware purchase date. |
Warranty options |
---|
Coverage period (month) | 48 |
Warranty type | S |
We do our best to ensure that this site contains only correct and accurate information. However, as the product range is constantly changing and expanding, we cannot guarantee the accuracy and completeness of the information. Product images are illustrative and do not necessarily contain a complete description of the product features. If in doubt, send an email to sales ( kauppa@ilonait.fi ) or the front page message tool before ordering the product.